Dear Valued Clients and Customers,
PRG Management is excited to announce an upgrade to our existing online portal over the next few weeks. In addition to the features which you’ve grown accustomed to, some of the improvements include:
Enhanced tools for tracking the status of requests with integrated communication
Improved workflows to now allow for communication via text messaging
AI-powered automation tools that help streamline routine tasks
Enhanced Self-Service to complete the entire leasing or move-in process online, including screening, document signing, and easily pay applicable fees
More customizable financial reporting & dashboards
A superior and more user-friendly mobile app experience
Getting Started:
Existing clients should be receiving a welcome email through our new portal in the coming days. For security purposes, any auto-pay settings will need to be set up through the new login.
If you were previously paying through your bank, and not online, either via a check or Billpay, you will not need to update anything, as our mailing address remains the same.
IMPORTANT: Action Required!
For any Residents/Tenants: Any auto-pay settings must be re-established in the new portal. Existing Portal Access will be disabled on Friday, 2/27/2026. For Any Owners: No action is required at this time.
3/1 Moving Forward:
All historical payments and financial data will be fully transferred to the new portal. Payment can be made via all of the same options:
Online ACH (no additional fee as usual)
Online Credit/Debit (fee included)
Check delivered to our office
Please Note:
If you have questions or concerns, please contact us at hello@prg-management.com or 312-600-8896. Please look out for future communication regarding these new and exciting features, as well as instructions on how to optimize your experience with the new portal in the coming weeks.
Sincerely,
PRG Management